Diane C. Lee, DBA, MBA
Member-at-Large Jefferson Einstein Hospital
Biography
I am the Administrator for the Department of Emergency Medicine at Jefferson Einstein Hospital, a safety net healthcare hospital serving over 120,000 patients annually at emergency departments in Philadelphia and Montgomery Counties in Pennsylvania. In addition to providing leadership for strategic planning, financial oversight, program development, and business opportunities, my administrative responsibilities extend to support for the department divisions and management of emergency medical services contracts, ultrasound sonography, toxicology services, clinical research studies, and medical education programs. In addition, revenue cycle management has been a keen operational initiative focusing on billing education and high-quality documentation. The successful partnership with our external coding company has served as a model strategy to adopt for emergency medicine clinical shared services in the larger health system.
Civic engagement is paramount for an academic community medical center situated in North Philadelphia, serving one of the most diverse and disadvantaged communities in the US. Our work with Vot-ER, a nonpartisan organization committed to bringing voter registration into health care settings, has galvanized the patients to be active participants on policies impacting their lives.
Our Emergency Dept is also impacted by the considerable number of trauma patients we treat, especially young adults. As a Level 1 Trauma Center, we care for nearly 2000 trauma victims each year with a broad range of mechanisms including gunshot wounds, falls, blunt trauma, and penetrating injuries. To address these needs in providing a support system, a Trauma Intervention Program was established to provide intensive follow-up care to young people aged 14-30 who have been treated for violence related injuries. The program aims to help these patients recover from the substantial social and psychological effects of violence. Driving innovative health solutions for underserved populations has also involved supporting community health opioid use disorder programs.
With over 20 years’ experience in diverse healthcare environments including primary and specialty care services, community health centers, academic hospital based ambulatory sites and private practices, I led key organizational initiatives involving implementation of system processes to optimize operational and financial performance with a continued focus on employed population health management to impact health outcomes. However, it has been the complexity of emergency medicine healthcare management that has afforded the most rewarding experience in the coordination of delivery of services, quality and safety, people, volume/growth, finance, and academics.
I earned a Doctorate in Business Administration (DBA), a Master of Business Administration (MBA) in Marketing and a Bachelor of Science in Chemical Engineering from Drexel University in Philadelphia, PA.
My doctoral research that focused on the adoption of medical patient portals for an underserved population utilizing the emergency department for medical care and medical information provided insight for the daily work of the clinical team to promote a positive patient experience.
My active AAAEM membership for the past seven years and part of the Executive Committee as a Member-at Large has shaped my professional trajectory in emergency medicine tremendously. Working in the discipline lends itself to immeasurable professional opportunities, but it is the work of the Executive Committee leading the organizational team with cross boundary group collaboration that is most illuminating. Planning for the annual retreats, setting operational guidelines and standards, seeking to make the Academy stronger through Committee initiatives are all benefits of serving on the Leadership team. Further, my participation on the IDEA Committee reinforces the Academy’s priority as an inclusive supportive organization for professionals in emergency medicine. I am honored to have served and feel even more prepared to leverage my experience and contribute to ideas and strategies for garnering engagement in furthering the goals that align with the Academy’s mission.
Civic engagement is paramount for an academic community medical center situated in North Philadelphia, serving one of the most diverse and disadvantaged communities in the US. Our work with Vot-ER, a nonpartisan organization committed to bringing voter registration into health care settings, has galvanized the patients to be active participants on policies impacting their lives.
Our Emergency Dept is also impacted by the considerable number of trauma patients we treat, especially young adults. As a Level 1 Trauma Center, we care for nearly 2000 trauma victims each year with a broad range of mechanisms including gunshot wounds, falls, blunt trauma, and penetrating injuries. To address these needs in providing a support system, a Trauma Intervention Program was established to provide intensive follow-up care to young people aged 14-30 who have been treated for violence related injuries. The program aims to help these patients recover from the substantial social and psychological effects of violence. Driving innovative health solutions for underserved populations has also involved supporting community health opioid use disorder programs.
With over 20 years’ experience in diverse healthcare environments including primary and specialty care services, community health centers, academic hospital based ambulatory sites and private practices, I led key organizational initiatives involving implementation of system processes to optimize operational and financial performance with a continued focus on employed population health management to impact health outcomes. However, it has been the complexity of emergency medicine healthcare management that has afforded the most rewarding experience in the coordination of delivery of services, quality and safety, people, volume/growth, finance, and academics.
I earned a Doctorate in Business Administration (DBA), a Master of Business Administration (MBA) in Marketing and a Bachelor of Science in Chemical Engineering from Drexel University in Philadelphia, PA.
My doctoral research that focused on the adoption of medical patient portals for an underserved population utilizing the emergency department for medical care and medical information provided insight for the daily work of the clinical team to promote a positive patient experience.
My active AAAEM membership for the past seven years and part of the Executive Committee as a Member-at Large has shaped my professional trajectory in emergency medicine tremendously. Working in the discipline lends itself to immeasurable professional opportunities, but it is the work of the Executive Committee leading the organizational team with cross boundary group collaboration that is most illuminating. Planning for the annual retreats, setting operational guidelines and standards, seeking to make the Academy stronger through Committee initiatives are all benefits of serving on the Leadership team. Further, my participation on the IDEA Committee reinforces the Academy’s priority as an inclusive supportive organization for professionals in emergency medicine. I am honored to have served and feel even more prepared to leverage my experience and contribute to ideas and strategies for garnering engagement in furthering the goals that align with the Academy’s mission.
