Asynchronous Curriculum Playlist

As an Assistant Professor and Assistant Medical Director at The Mount Sinai Hospital Department of Emergency Medicine, I am passionate about improving the quality, efficiency, and equity of healthcare delivery. I have over ten years of clinical experience with dual degrees in public health and business administration, and certifications from Epic Physician Builder and the American Board of Artificial Intelligence in Medicine.

My core competencies include clinical operations, social drivers of health, quality improvement, transitions of care, informatics, and reimbursement policy. I have contributed to several Centers for Medicare and Medicaid Services Technical Expert Panels on national quality measures for emergency medicine and am a member of the American College of Emergency Physicians Reimbursement Committee and Health Innovation Technology Committee. My work has been published in peer-reviewed journals such as Annals of Emergency Medicine, Journal of Public Health Management & Practice, and the Journal of the National Medical Association.

Nancy Jacobson received her Bachelor of Science degree in Biology at the University of Wisconsin-Madison in 2009 and her Doctor of Medicine at the Medical College of Wisconsin in 2014. She went on to complete an emergency medicine residency at the Medical College of Wisconsin, graduating in 2017. She splits her clinical practice between Froedtert Hospital and the Clement J. Zablocki VA Medical Center. She is committed to improving patient quality safety and experience in the Department of Emergency Medicine, as well as being dedicated to resident education and wellbeing. Since 2017, she has served as the faculty co-chair of the Medical College of Wisconsin Emergency Medicine Resident Wellness Committee, and has published on workplace motivators and operational factors supporting physician wellness. She currently serves and the Medical College of Wisconsin System Director for Quality, Safety, and Experience; a Froedtert Hospital Emergency Department Medical Director, and a course co-director for the Medical College of Wisconsin Quality Improvement and Patient Safety Pathway. She is Department of Emergency Medicine Core Faculty and involved in resident teaching. Her research interests include patient safety, diagnostic error, system of care, quality improvement, physician wellness, and qualitative research.

Stephanie Balint is an M4 at Quinnipiac University who has served as RAMS Medical Student Representative, RAMS liaison to the Workforce Committee, and Wellness Committee member for the past three years.

Joselyn Miller, DO is a PGY3 resident at the University of Connecticut Emergency Medicine Residency and incoming fellow of Emergency Medical Services at The University of Mississippi Medical Center. After recognizing the important role of telehealth in bridging the gap of communities that were traditionally underserved, she started to pursue academic opportunities to prepare and education trainees for the workforce needs. While continuing her pursuit of medical education, she has gained an immense passion for mentoring youth, serving the underserved, advocating for health equity/wellbeing, and prehospital care.